Social Media Strategy - JenniferVanGrove.com

I’m not a Dell customer and I’m not really interested in any of their products right now, but I’m a sucker for unique marketing campaigns, and the YoursIsHere campaign totally caught my eye. So I did a little digging just in case you wanted to know more without actually doing the work.

You’ve probably seen the commercials by now. Burt Reynolds, looking and sounding stately, interrupts a young man’s attempt to request a Dell laptop for Xmas because the fella isn’t famous. The message of the ad seems to be that you’re more likely to get what you want if you enlist a celebrity for your cause. The YoursIsHere website is designed to let you do just that. You can choose from an array of celebrities including Burt Reynolds, Chuck Liddell, Vivica Fox, Ice T, and Brooke Burke, all of which will help recruit funds via cheeky sales pitches that you can link to or add to MySpace or Facebook.

If you want a Dell for Xmas, setting up your celebrity sales rep is probably easy enough to do in your sleep. It took me less than 2 minutes to complete the whole process and I was definitely awarded with amusement for my efforts. Chipping in is just as easy. If you’re thoroughly impressed with the sales pitch and believe that I deserve an electronic device, you can click on the ChipIn button, get redirected to paypal, and if you already have an account you just enter the dollar amount and you’re good to go. Very smart and very simple.

Check out Brooke Burke’s soft sell approach to winning me a Dell electronic device, which I could have chosen to add to my MySpace or Facebook accounts although I’m not really in the market for a Dell electronic device, so I opted not to do this (although feel free to donate funds). There’s also a cute widget for blogs, but I was unable to embed it, so here’s a screenshot:

yoursishere.jpg

I really think that Dell has found a clever and fun way to marry new media and sales. I’m curious to see if the campaign is successful. I have to believe that the celebrities were compensated nicely for their time, the ad spots are pricey, and the time spent on the YoursIsHere site appears to be substantial. I’d be curious to know what they spent putting this together, how they define success, and if customers are actually using the service. I have a gut feeling that this is a little overkill and may not satisfy enough customers’ needs to justify the costs, but I’ve been known to be wrong and wish this creative campaign success so that we can all benefit from more things like this in the future.


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  • http://www.girlola.wordpress.com clearlii

    You wish, sista. :)

    But you know me.. that Burt Reynolds commercial made me laugh out loud.

  • Sandra Blume

    I just bought a new Dell Latitude because Dell is just the best laptop around. We used them at work for several years (I am nearly 70 and work in the IT department of a huge international company) when my company switched to Lenove – I would not spend my own money on one of those!

    Dell was a pleasure to deal with over the phone, knowledgeable representative who was out to please. I had the machine, built to my specifications and with XP – I’m not about to try to teach my 80 year old husband a new operating system!

    The bottom line is I think they waste money on celebrities, just ask real people about the great product they have! I, personally, don’t give a rat’s ass what Burt Reynolds or any other person not in IT has to say about computers. DUH!!!

  • Jenn

    Hi Susan,

    Thanks for your great comment. I definitely agree that a celebrities opinion is of little value if the product itself doesn’t live up to the hype. I’m taking a wild guess that you won’t be enlisting Burt to your holiday dirty work. :)

  • JayP@Dell

    I’m very glad to hear that you enjoyed your experience with YoursIsHere.com, because that is one of the program’s key objectives: engaging with people in new, fun and memorable ways, whether you’re in the market for a computer or not. Sharing unique experiences with friends is part of the fun of holiday shopping, and since you were entertained by your encounter with Dell’s holiday promotion enough to share your experience and thoughts — that’s a successful campaign.

    You should visit the site again. We’ve just added a mobile phone feature to YoursIsHere.com you might want to check out. Now you can have Burt Reynolds send a personalized — your name and the recipient’s — mobile phone message. If you give it a try, please let us know what you think.

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